Privacy Policy

1. Who we are

Renray (Pty) Ltd ("Renray", "we", "us") is a South African company registered with Reg No. 2014/252169/07, located at 14 Nautilus Street, Bloubosrand, Randburg, 2188. For the purposes of POPIA, Renray is the responsible party for the personal information described in this policy.

2. Information we collect

We only collect information you choose to give us, or that is automatically collected through normal use of this website:

• Enquiry details — when you use the contact form, your name, email address, phone number, company and message.
• Direct correspondence — if you email.
• Technical information — your browser type, approximate location and pages visited, collected through server logs and analytics.
• CVs and applications — if you send us your details for a role.

We do not collect special personal information unless you voluntarily provide it.

3. How we use your information

We use your information only to:

• Respond to your enquiry and prepare a quotation;
• Communicate with you about our services and your project;
• Maintain this website and improve how it performs;
• Meet our legal, tax and record-keeping obligations;
• Consider you for roles you have applied for.

We do not sell your personal information to anyone, and we do not share it with third parties for their own marketing.

4. Cookies

This website uses cookies and similar technologies. Strictly necessary cookies keep the site working. Analytics cookies help us understand which pages are useful and are only used with your consent where required.

You can control or delete cookies through your browser settings. Disabling strictly necessary cookies may affect how the site behaves.

5. Security

We take reasonable technical and organisational measures to protect your information against loss, damage, unauthorised access and disclosure. This includes encryption in transit where the connection is marked secure.

No system is completely secure. If a breach affects your information and creates a serious risk to you, we will notify you and the Information Regulator as required by POPIA.

6. Your rights

Under POPIA you have the right to:

• Ask us to confirm what personal information we hold about you;
• Request a copy of that information;
• Ask us to correct or delete information that is wrong or no longer needed;
• Object to how we use your information;
• Complain to the Information Regulator if you believe we have not handled your information properly.

To exercise any of these rights, contact us using the details in section 7. We will respond within a reasonable time.

7. Contact us

Questions about this policy, or requests relating to your personal information:

• Email: info@renray.co.za
• Phone: +27 11 462 5891
• Post: 14 Nautilus Street, Bloubosrand, Randburg, 2188, South Africa

The Information Regulator's contact details are published at inforegulator.org.za.